We do not issue refunds for readings or root-work.  We offer an alternative such as

re-scheduling for readings and adjustments to root-work. Cancellations for Root-Work services must be submitted in writing and services will be discontinued WITHOUT A REFUND and future  payment arrangements if any, will be canceled. Do not request services if you are not serious. All Root-Work Services begin as soon as payment is received. If you qualify for payment arrangements, products will only be shipped when service balance is paid in full.

*All Items are sold as curios only and we reserve the right to refuse service*